Setting up brand voice memory

Teach Zestly's AI your brand's tone and style so captions always sound like you.

Features & How-To 4 min read

Setting up brand voice memory

Brand Voice Memory lets you define your brand's personality, tone, and style preferences once — and Zestly's AI will apply them every time it writes a caption for you.

Where to set it up

Go to Settings → Brand Voice in your dashboard.

What to fill in

Brand name and tagline

The AI uses these as anchors. E.g. "Zestly — Post with Zest."

Brand personality

Choose 3–5 adjectives that describe your brand voice. Examples:

  • Friendly and approachable
  • Professional but not stiff
  • Bold and direct
  • Warm and community-focused

Tone guidelines

Write a sentence or two about how you write. Examples:

  • "We write like we're talking to a friend, not a corporate memo."
  • "We avoid jargon and explain things simply."
  • "We use rhetorical questions to engage the reader."

Words and phrases to avoid

List anything you don't want in your content. E.g. "Never use 'leverage', 'synergy', or exclamation marks."

Words and phrases we love

E.g. "We often say 'G'day', use Australian spelling, and reference local events where relevant."

Example captions

Paste in 3–5 real captions you've written that represent your brand at its best. The AI learns from these examples directly.

Saving and testing

Click Save Brand Voice. Then open the post composer, click AI Caption, write a simple prompt, and hit Generate. You should see the output reflect your brand's tone.

If it doesn't sound right, go back to Brand Voice settings and add more example captions or refine your tone guidelines.

Multiple brand voices (Pro and Enterprise)

On Pro and Enterprise plans, you can create multiple Brand Voice profiles — useful for agencies managing several clients. When composing a post, select the relevant Brand Voice from the dropdown in the AI Caption panel.

Was this article helpful?

Still need help?

Our Brisbane-based support team replies within 1 business day (AEST).

hello@zestly.com.au